The Boghossian Book

When placing your order, please note that Boghossian uses European sizes. If your desired size is not available or sold out, please do not hesitate to contact us.

SHIPPING POLICY
We only accept orders for delivery to addresses in a country or countries indicated on the respective product page. Unless otherwise agreed, we do not ship to pick-up points or to post office boxes.

For the shipment of ordered products, we use the services of FedEx and other couriers that specialize in shipping high value products. Delivery signatures are required for orders outside of Switzerland. We process your orders from Monday to Friday (excluding holidays). As soon as your payment is received in our bank account, your product will be dispatched within two working days. We are not responsible for any delays caused by destination customs clearance processes.
Upon your request, pick-up of the ordered products at one of our boutiques may be offered free of charge.

RIGHT TO RETURN
Boghossian grants you a voluntary right of return for all product purchases on our e-boutique. If you wish to exercise the right of return, please contact our return services within 14 days from the date of receipt of any product by email returns@boghossianjewels.com or by Whatsapp +44 (0) 7920 480845. The precondition for exercising the right of return is that you have worn the products merely to try them on, as in a store, and that you send the products back comprehensively, in mint condition, with all protective materials in place and tags and stickers attached to them (if applicable) and in the original packaging (incl. all accessories and documents).

Our return services will contact you within two working days to coordinate the return shipment via one of our logistics partners. Boghossian will bear the shipping costs of your return to Boghossian including the costs related to freight, shipping, and packaging, but not export, transit and import duties and customer taxes, if any.